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Privacy Policy

Your privacy and the confidentiality of your health information are of the utmost importance to us.

Effective Date: February 1, 2026

MN Recovery - Alcohol & Drug Addiction Treatment ("MN Recovery," "we," "us," or "our") operates the website mn-recovery.net and provides addiction treatment services at our facility located at 1293 Promenade Pl, Eagan, MN 55121. This Privacy Policy describes how we collect, use, disclose, and protect your personal information and Protected Health Information (PHI) when you visit our website, contact our admissions team, or receive treatment at our center.

1. Information We Collect

We may collect the following types of information when you interact with our website or our treatment center:

a. Personal Information You Provide

  • Full name, date of birth, and gender
  • Contact information including phone number, email address, and mailing address
  • Insurance information and financial details for billing purposes
  • Emergency contact details
  • Information submitted through our website contact forms, phone calls, or live chat
  • Referral source information

b. Health and Treatment Information

  • Medical history and current health conditions
  • Substance use history and treatment records
  • Mental health assessments and diagnoses
  • Treatment plans, progress notes, and discharge summaries
  • Medication and prescription information
  • Lab results and clinical documentation

c. Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or search terms used to find our site
  • Date and time of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Treatment & Care: To provide, coordinate, and manage your addiction treatment, including medical detox, residential care, outpatient programs, and dual diagnosis treatment at our Eagan facility
  • Admissions & Communication: To respond to your inquiries, process admissions applications, verify insurance benefits, and communicate with you about our programs and services
  • Payment & Billing: To process payments, submit insurance claims, and manage your financial account
  • Healthcare Operations: To conduct quality assessments, staff training, compliance audits, and business planning necessary to operate our treatment center
  • Legal Compliance: To comply with applicable federal, state, and local laws, including Minnesota health care regulations and federal substance abuse confidentiality requirements
  • Website Improvement: To analyze website usage patterns, improve site functionality, and enhance your online experience
  • Safety & Security: To protect the health and safety of our patients, staff, and visitors at our facility

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

a. With Your Consent

We will share your health information with other healthcare providers, family members, or third parties only when you have provided a valid written authorization, as required by law.

b. Treatment, Payment, and Operations

We may disclose your PHI to other healthcare providers involved in your care, to your insurance company for payment purposes, or to support our healthcare operations, as permitted under HIPAA and 42 CFR Part 2.

c. Legal Requirements

We may disclose your information when required to do so by federal, state, or local law, including:

  • Court orders or subpoenas that meet the requirements of 42 CFR Part 2
  • Reports required by Minnesota mandatory reporting laws (e.g., suspected child abuse or neglect under Minnesota Statutes Section 626.556)
  • Public health activities required by the Minnesota Department of Health
  • Situations involving a serious and imminent threat to health or safety

d. Service Providers

We may share information with trusted service providers who perform services on our behalf (e.g., billing companies, IT support, lab services), provided they are bound by confidentiality agreements and comply with applicable privacy laws.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site performance.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly, such as maintaining your session and security settings
  • Analytics Cookies: Help us understand how visitors interact with our website, which pages are most visited, and how users navigate the site
  • Functional Cookies: Remember your preferences, such as language settings and form auto-fill data

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality. We do not use advertising or retargeting cookies that track your activity across other websites, as we are committed to protecting the privacy of individuals seeking addiction treatment information.

5. Your Rights

You have the following rights regarding your personal and health information:

  • Right to Access: You may request a copy of your personal information and medical records that we maintain. We will respond to verified requests within 30 days, as required by Minnesota law
  • Right to Amend: You may request corrections to your health information if you believe it is inaccurate or incomplete
  • Right to Restrict: You may request restrictions on how we use or disclose your health information for treatment, payment, or operations
  • Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your health information
  • Right to Confidential Communications: You may request that we communicate with you at a specific phone number or address
  • Right to Revoke Authorization: If you have provided written authorization for the release of your information, you may revoke that authorization at any time in writing
  • Right to Deletion: You may request that we delete your personal information collected through our website, subject to certain legal exceptions
  • Right to a Paper Copy: You may request a paper copy of this Privacy Policy at any time

To exercise any of these rights, please contact our Privacy Officer at [email protected] or call (612) 484-4948.

6. HIPAA Notice & Substance Abuse Confidentiality

MN Recovery is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations, as well as the federal regulations governing the Confidentiality of Substance Use Disorder Patient Records (42 CFR Part 2).

Protected Health Information (PHI)

PHI includes any individually identifiable health information that we create, receive, maintain, or transmit in the course of providing addiction treatment services. This includes information related to your physical or mental health, the treatment you receive, and payment for that treatment.

42 CFR Part 2 Protections

As a substance use disorder treatment program, your records are protected by federal confidentiality rules under 42 CFR Part 2. These regulations provide additional protections beyond HIPAA, specifically:

  • Your substance use disorder treatment records cannot be disclosed without your written consent, except in limited circumstances defined by law
  • Your records may not be used to initiate or substantiate any criminal charges against you or to conduct any investigation of you
  • Any violation of 42 CFR Part 2 may be reported to the appropriate authorities and is subject to criminal penalty

Your Patient Rights Under HIPAA

In addition to the rights listed in Section 5 above, you have the right to:

  • Receive a Notice of Privacy Practices that describes how we use and disclose your health information
  • File a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated
  • Be notified in the event of a breach of your unsecured PHI

We will never retaliate against you for filing a complaint about our privacy practices.

Minnesota Health Records Act

In addition to federal protections, your health records are also protected under the Minnesota Health Records Act (Minnesota Statutes Chapter 144.291-144.298). This state law provides Minnesota residents with additional rights regarding their health information, including the right to access your records within 30 days of a written request and restrictions on the dissemination of health records without patient authorization.

7. Contact Our Privacy Officer

If you have questions or concerns about this Privacy Policy, our privacy practices, or wish to exercise your rights regarding your personal or health information, please contact us:

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by visiting hhs.gov/ocr/privacy or calling 1-877-696-6775.

8. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information and PHI from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of data transmitted through our website using SSL/TLS technology
  • Access controls that limit employee access to PHI on a need-to-know basis
  • Regular staff training on HIPAA compliance and privacy best practices
  • Secure storage of physical records at our Eagan, Minnesota facility
  • Regular security assessments and audits of our systems and procedures

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We encourage you to take precautions to protect your personal information when using the internet.

9. ADA Compliance & Accessibility

MN Recovery is committed to ensuring that our website and our physical treatment facility are accessible to all individuals, including those with disabilities, in compliance with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

We strive to maintain our website in conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing accessibility efforts include:

  • Providing text alternatives for non-text content
  • Ensuring sufficient color contrast and readable font sizes
  • Supporting keyboard navigation and screen reader compatibility
  • Using semantic HTML and ARIA attributes for improved accessibility
  • Regular accessibility audits and testing

If you experience any difficulty accessing our website or need assistance, please contact us at [email protected] or call (612) 484-4948. We are committed to providing the information you need in an accessible format.

10. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If you believe that a child under 13 has provided personal information to us, please contact our Privacy Officer immediately so that we can take appropriate steps to remove such information.

11. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page and post the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes that affect how we handle your PHI, we will provide notice through our website and, where required by law, obtain your consent before implementing the changes.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Minnesota and applicable federal laws, including HIPAA, 42 CFR Part 2, and the Minnesota Health Records Act. Any disputes arising from this Privacy Policy shall be resolved in the courts of the State of Minnesota, Dakota County.

If you have any questions about this Privacy Policy or our privacy practices, please do not hesitate to contact us at [email protected] or call (612) 484-4948. Your trust and confidentiality are at the foundation of everything we do at MN Recovery.